Susan E Rich
  • Hopkinton, MA
  • United States
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Susan E Rich's COIs

 

Susan E Rich's Page

Latest Activity

Susan E Rich replied to TSIA Administrator's discussion How will social support evolve in 2011? in the group Social Media COI
"Hi Shawn: You're absolutely right - multilingual online support is a huge nut to crack.  And yes, we are just now embarking on multilingual Chat and offer Chat in Spanish and Portuguese.  We selected these languages based upon…"
Jan 28, 2011
Susan E Rich replied to TSIA Administrator's discussion How will social support evolve in 2011? in the group Social Media COI
"This is a great question, Shawn as I believe the evolution of social media will evolve in ways we can't even imagine today.  And it will present us with new challenges and opportunities in the world of online service/support.  For…"
Jan 26, 2011
Susan E Rich updated their profile photo
Jan 26, 2011
Susan E Rich joined TSIA Administrator's group
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Social Media COI

The Social Media COI is a member-driven group of service practitioners focused on all aspects of social media. Online group is open but meetings are by invitation (contact Shawn for details)See More
Jan 26, 2011
9 Comments
Susan E Rich is now a member of Technology Services Forum
Jan 6, 2011
Welcome Them!

Profile Information

Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
YES - Support Services Discipline
First name
Susan
Last name
Rich
Company
EMC Corporation
Level
Manager
Primary Job Function
Marketing

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