"Sorry - here is the link:
Second Annual Community Manager Appreciation Day: Jan 24th, 2011 (#CMAD)"
Rob Shapiro's Page
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Rob Shapiro commented on TSIA Administrator's group Social Media COI
"Second Annual Community Manager Appreciation Day: Jan 24th, 2011 (#CMAD)
If you manage, lead, moderate or administer a any kind of community, be sure to celebrate this special day!!!"
Rob Shapiro updated their profile photo
Profile Information
- Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
- YES - Support Services Discipline
- First name
- Rob
- Last name
- Shapiro
- Company
- Oracle
- Level
- Director
- Primary Job Function
- Delivery
- Please provide a brief bio and collaboration interests (not required)
- Rob Shapiro is Senior Director of Global Customer Services, Proactive Support Center, Business Social Media at Oracle. His group founded My Oracle Support Community and serves as the Program Office for the program, ensuring that tools, processes, leads, managers and moderators all converge to a successful response. Prior to his current role, Rob has been in the computer industry since 1973 as a developer, entrepreneur, technologist, and, support and sustaining engineering senior management.
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