Eric Eidson
  • San Francisco, CA
  • United States
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Latest Activity

Eric Eidson replied to Bo Di Muccio's discussion 'Partner Program Fees' in the group Partner Mgmt
I did research on this recently and program fees aren't as common as they were 10-15 years ago. Of half a dozen leading channel vendors I targeted, only 1 required a program fee, and partners openly expressed disatisfaction about paying it. In a pas…
June 1
Eric Eidson updated their profile
May 6
Michael Israel replied to Eric Eidson's discussion 'NPS/Customer Satisfaction measurement best practices' in the group Partner Mgmt
I am very interested in replies to this. I'm redoing the questions for the TSIA benchmark survey on customer satisfaction and definitely want some suggestions, including suggestions about questions to ask regarding NPS. Please feel free to contact m…
February 11
Eric Eidson added a discussion to the group Partner Mgmt
NPS/Customer Satisfaction measurement best practices
We've recently started a program to measure customer satisfaction of end customers supported by partners. After overcoming significant obstacles, we've been relatively successful and are now starting to think about exploring NPS. I would be interest…
February 10
Sarah McMullin replied to Eric Eidson's discussion 'Join us for the inaugural Partner Management COI meeting!' in the group Partner Mgmt
I'm fine with any of the proposed days but would prefer an earlier start time.
February 4
Carlos A Muniz replied to Eric Eidson's discussion 'Join us for the inaugural Partner Management COI meeting!' in the group Partner Mgmt
Any date works for me. Prefer an early time (10:00AM US PST).
February 3
Michael Israel replied to Eric Eidson's discussion 'Join us for the inaugural Partner Management COI meeting!' in the group Partner Mgmt
Any of those days works for me. Michael Israel - TSIA
February 3
Eric Eidson added a discussion to the group Partner Mgmt
Join us for the inaugural Partner Management COI meeting!
We need your help selecting the ideal date for the first meeting of the Partner Management COI! Our options are February 10, 11, 16, or 17. Time of day for our 90 minute meeting will be sometime between 10:00AM and 1:30PM Pacific time, so we can com…
February 3
Eric Eidson joined Shawn Santos's group
Partner Mgmt
The Partner Management Community of Interest is focused on effective partner management strategies in both professional and support services. The COI hosts an online forum, annual benchmark survey, quarterly calls, and break-out meetings.
January 8
Eric Eidson updated their profile photo
January 8
Eric Eidson is now a member of Technology Services Forum
Welcome Them!
December 17, 2009

Profile Information

Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
YES - Support Services Discipline
First name
Eric
Last name
Eidson
Company
Autodesk
Level
Manager
Primary Job Function
Partner Management

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