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Dave Winpenny
- Staines, Middlesex
- United Kingdom
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Hi Pam,
Globalisation of higher levels of support brings a whole host of issues that you will need to address.
I agree 100% with the comments below regarding standardisation and measurement have to be in place to achieve what you want to achieve. Wi…
The SMB COI allows members to have open discussions on issues specific to the SMB market segment. The SMB COI features a quarterly collaboration telephone meeting, tailored conference sessions and this online collaboration tool.
Profile Information
- Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
- Not a member
- First name
- Dave
- Last name
- Winpenny
- Company
- GFI Software
- Level
- VP
- Primary Job Function
- Executive Management
- Please provide a brief bio and collaboration interests (not required)
- 30 years working in technical support - hardware/software at companies such as VERITAS, CA, HP.
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