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Chris Haag
- Male
- Oakland, CA
- United States
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If you have multiple call centers spread out across the world, you may find it worthwhile to ensure the ticket is owned by the location closest to the customer. We found the investment required in terms of tagging our contacts with a region and crea…
Profile Information
- Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
- YES - Support Services Discipline
- First name
- Christopher
- Last name
- Haag
- Company
- Cisco Systems
- Level
- Manager
- Primary Job Function
- Operations
- Please provide a brief bio and collaboration interests (not required)
- Support Manager. Experience with KCS and using analysis of customer interactions to drive enhancements to the product.
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