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Carlos A Muniz
- Male
- Miami, FL
- United States
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Latest Activity
Any date works for me. Prefer an early time (10:00AM US PST).
The Partner Management Community of Interest is focused on effective partner management strategies in both professional and support services. The COI hosts an online forum, annual benchmark survey, quarterly calls, and break-out meetings.
Profile Information
- Are you a corporate member of the Technology Services Industry Association (TSIA)? Please note: corporate membership is NOT required for participating in this forum
- YES - Support Services Discipline
- First name
- Carlos
- Last name
- Muniz
- Company
- Symantec Corporation
- Level
- Individual Contributor
- Primary Job Function
- Partner Management
- Please provide a brief bio and collaboration interests (not required)
- Senior Principal Partner Manager at Symantec Corporation
October 2006 – Present
Implemented Symantec’s Enterprise Technical Support Programs in Latin America by identifying and recruiting partners, negotiating agreements, enabling access to advanced support, driving resolution of case escalations, building value and developing trust by solving problems, conducting operational reviews, analyzing metrics and performance trends, managing knowledge transfer and developing skills.
© 2010 Created by Shawn Santos.
