Services Engineering
Information
This Community of Interest is focused specifically on the dynamics of advancing the services engineering business model for the professional services market segment.
Website: http://www.tsia.com/
Members: 49
Latest Activity: Jul 24
ABOUT THE SERVICES ENGINEERING COI
**As a member of this online community you can:
- Ask and answer questions in the discussion forum below
- Share and collaborate on documents: Access file sharing portal (or request login from Shawn Santos, shawn.santos@tsia.com | 858.673.3052)
- Send an email to members of the group (via link at right)
- Keep current with upcoming meetings and COI milestones
Discussion Forum
Services Engineering Metrics 2 Replies
Started by Nick jones. Last reply by IESO India Jul 24.
COE Teams and Career Paths
Started by Marty Duffy Jul 8.
Invoicing of Packaged (Professional) Services
Started by Bo Di Muccio Jun 1.
Number of PS Offerings
Started by Thomas E. Lah Mar 2.
Thomas Lah's "Service Visions" Blog
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Comment Wall
Comment
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Comment by Shawn Santos on January 28, 2010 at 11:40am -
Thanks to everyone who showed up today for the kick-off meeting for the Services Engineering COI! Please stay tuned for the next meeting announcement.
In case you missed the kick-off meeting:
Led by VMWare’s Rich Hogan and IBM’s Jean Pommier, the Services Engineering COI seeks to develop, standardize and promote commonly understood and generic methods and tools used to measure, manage and govern the services engineering capability for high technology product providers. Download slides from the kick-off meeting (recording is not available) TSIA Services Engineering Community - January 2010.ppt
Agenda:
* Welcome / roll call
* Mission: 2010 & beyond
* 2009 Re-cap
* Jean Pommier: example of maturity model mapping to IBM offerings
* Rich Hogan: provide link to latest prototype TPSO designer
* Proposed 2010 goals & roadmap discussion
* Tools
* Processes
* Standards?
* Santa Clara F2F at Technology Services World this May
* Process for feedback on docs / tools
* Specific feedback for next time
* Next steps
© 2010 Created by Shawn Santos.
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