Social Media Roundtable Discussions (6)
| Discussions | Replies | Latest Activity |
|---|---|---|
 SLA for Support through social channelsHi all, Does anyone have a defined SLA (At least internally) to respond to Support related issues that are posted in FB and Twitter? Appr… Started by Asaf Tannenbaum |
5 |
Nov 27, 2012 Reply by Asaf Tannenbaum |
 SLA for a communityHas anyone developed an SLA, and this may not be the correct term for it, for their community? We are developing an SLA for our community f… Started by Bryan Thompson |
3 |
Nov 27, 2012 Reply by Asaf Tannenbaum |
 B2B Social Media Marketing ConferencesHas anyone attended any conferences (virtual/physical) that are specific to B2B Social Media Marketing? Feel free to share your insight and… Started by Sean White |
3 |
Apr 20, 2011 Reply by Vikram Doddi |
 Balancing Unified Company Brand with Individual Department NeedsThanks for the invite to the Social Media COI Shawn. I didn’t have a chance to jump in on the suggestion portion of the discussion but I w… Started by Steve Koven |
2 |
Apr 19, 2011 Reply by Nancy |
 How will social support evolve in 2011?Hello! Today, an article was published in "Inside Technology Services" that discusses my thoughts on the direction of social media in 201… Started by TSIA Administrator |
18 |
Feb 8, 2011 Reply by Osnat Benari |
January 26 Meeting Summary + Next StepsThank you for making our kick-off meeting a success. I received thoughtful feedback from many of you after the meeting—I appreciate your en… Started by TSIA Administrator |
1 |
Feb 2, 2011 Reply by Nancy |
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