August 6, 2009 from 9am to 10am – Online Web Collaboration: Discoveries Inside & Outside the Firewall > SSPA Members Register Here > AFSMI Members Register Here Despite the economy making incremental spending on technology diffi… Organized by Shawn Santos | Type: webcast, sspa, afsmi
August 13, 2009 from 9am to 10am – Online Driving Self-service Success with Rich Media: Learn How Adobe Systems Leverages Video to Bring Knowledge Alive! > Register here! Join us for this live SSPA/AFSMI Webcast, where we'll talk about… Organized by Shawn Santos | Type: webcast, sspa, afsmi
September 3, 2009 from 9am to 10am – Online Maintenance Pricing & the Economic Downturn: Has the recession impacted service and support contract pricing? You might be surprised! **Exclusive Webcast for Members of SSPA & AFSMI as well… Organized by Shawn Santos | Type: webcast, sspa, afsmi
September 10, 2009 from 10am to 11am – Online Register here for this live SSPA Webcast, we’ll explore the latest and greatest KM practices that have proven successful for companies just like yours. You'll learn why and how the application of KM… Organized by Shawn Santos | Type: webcast, sspa, sspa webcast
September 15, 2009 from 10am to 11am – Online Join us for this 60-minute webcast with SSPA's John Ragsdale where he will discuss the business and customer value of Web collaboration tools and share case studies of organizations that are leveragi… Organized by Shawn Santos | Type: sspa, afsmi, webcast
September 22, 2009 from 9am to 10am – Online http://webcasts.tpsaonline.com/event/258il334195v0 Join us as the research experts from AFSMI, SSPA, and TPSA highlight key trends unfolding in the technology services industry. In addition, tune in for a preview of the Fall 2009 Recognized Innovati… Organized by Stacy Randolph | Type: tpsa, |, afsmi, sspa, webcast
September 24, 2009 from 9am to 10am – Online Managing the Edges: Remote Support and Mobile Resource Management in the age of Mobility, Consolidation & the Distributed Enterprise Join industry experts from SSPA, Trimble, and NTRglobal for t… Organized by Shawn Santos | Type: webcast, sspa, sspa webcast
October 8, 2009 from 11am to 12pm – Online Knowledge Is Power: Leveraging Surveys to Improve Customer Retention Join this live SSPA Partner Webcast to hear John Ragsdale, SSPA's VP of Research, share strategies for using customer satisfactio… Organized by Shawn Santos | Type: webcast, sspa, afsmi
October 15, 2009 from 9am to 9:30am – Online SSPA Webcast: Best Practices for Making the Leap from Phone to Chat > Live 30-minute SSPA Webcast Thursday at 9am PT / 12pm ET: Add to Your Calendar! Abstract: Chat agents can have a tremendous… Organized by Shawn Santos | Type: sspa, webcast, sspa webcast
October 19, 2009 to October 21, 2009 – The Mirage, Las Vegas, NV The largest worldwide gathering of service leaders will convene in Las Vegas for Technology Services World Fall '09 to share, network and explore the issues facing the industry. Real business gets do… Organized by | Type: conference, tpsa, sspa, afsmi, srii
© 2010 Created by Shawn Santos.
